Support
IterPark Support
Need help with IterPark, IterPark Chat, alerts, parking estimates, car connection detection or Top Picks? Contact us and we will review your message as soon as possible.
Contact
Email: contact@iter-park.com
What we can help with
- Questions about estimates, colored streets, search radius and coverage.
- Help with public parking availability, gas stations, EV chargers and Top Picks.
- Help with saved car location, routes and parking-spot alerts.
- Questions about IterPark Chat, anonymous aliases and disappearing messages.
- CarPlay layers, result selection and opening destinations in Apple Maps.
- Bluetooth or CarPlay detection used to recognize driving and parking events.
- Information about appearing as a Top Pick.
- Bug reports, feedback and suggestions.
Important notes
Parking availability shown by IterPark is an estimate based on available data, timing, local rules and user signals. IterPark does not guarantee a free parking space and does not replace street signs or local regulations.
Chat message expiration
General chat messages and nearby quick notices expire after about 30 minutes. Direct chats, group chats and system messages expire after about 12 hours.
Bluetooth and CarPlay
For better detection, we recommend connecting IterPark to your car through Bluetooth or CarPlay from the app. In CarPlay you can browse supported layers, select results and open locations in Apple Maps. IterPark uses connection and disconnection events to help recognize driving and parking.